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Mentor Alerts & Support

Automated triggers alert community mentors when a child misses consecutive days, enabling rapid home interventions.

Early intervention can make the difference between a child staying in school or falling through the cracks. Street2School Guardian includes automated mentor alerts and support tools to ensure that when a child is at risk, someone is notified and action can be taken quickly.

Why Mentor Alerts Matter

In many communities:

  • Absences can go unnoticed for days or weeks
  • Schools may lack resources to follow up
  • Families may not receive timely support

This leads to:

  • Increased dropout risk
  • Missed opportunities for intervention
  • Children quietly slipping out of the system

How It Works

1. Continuous Monitoring

The system tracks daily attendance, attendance patterns over time, and performance trends (if enabled).

2. Automatic Triggers

Alerts are generated when predefined conditions are met, such as:

  • Missing 2 or more consecutive school days
  • Repeated irregular attendance
  • Declining attendance patterns
  • Combined risk signals (attendance + performance)

3. Instant Notifications

When a trigger occurs:

  • Assigned mentors are notified
  • Alerts appear on mentor dashboards
  • Organisation admins can also view flagged cases

4. Guided Follow-Up

Mentors can:

  • Review the student's history
  • Log interventions (calls, visits, meetings)
  • Schedule follow-ups
  • Track outcomes over time

Benefits

For Organisations

  • Early identification of at-risk students
  • Better coordination of support efforts
  • Measurable intervention outcomes

For Mentors

  • Clear guidance on who needs help
  • Tools to track interventions
  • Reduced guesswork

For Students & Families

  • Timely support
  • Increased engagement
  • Greater chance of staying in school

Important Note

Mentor alerts are generated based on system data and are intended to guide human support. Final decisions and actions always rest with mentors and organisations.